Cancellation and Refund Policy for AFS Forum 2025 – Dakar, Senegal

Refund Eligibility Deadlines:

Refund requests can be made until 5th of September 2025.

Refund Details: Refunds will be partial, as AFS does not cover credit card processing fees. The refunded amount will be the ticket price minus the processing fees.
Processing Time: Refund requests will be processed after 30 business days from completion of the Summit.
Eligibility: Delegates must provide valid documentation to support their inability to attend the Forum.

Acceptable Documentation:

Health Reasons: A medical certificate or doctor’s note.
Visa Issues: Official documentation showing visa denial or delays.
Bereavement: Proof of a death in the immediate family.
Natural Disasters: Evidence of a natural disaster affecting travel.
Government Travel Restrictions: Official notice of travel bans or restrictions.

Payment Gateway Considerations:

Refund Platform: All refunds will be processed through the original payment gateway in accordance with their policies.
Non-Refundable Fees: Please note that processing fees are non-refundable.
Refund Method: Refunds will be issued through EFT (Electronic Fund Transfer).

How to Request a Refund:

Please email your refund request to contact@afsforum.com with the following details:

You will receive a confirmation email once your request has been received and is under review.

Contact Information:

For any questions or assistance, please contact our support team at contact@afsforum.com.

Note: This policy is subject to change. Please refer to the official AFS Forum 2025 website for the latest updates.